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The use of your verbal language
in an interview can reflect positively or negatively
on the over all impression you leave behind once
you've completed your interview.
If
you cannot hear the question, do not ask the interviewer
to repeat directly using
- "Pardon
me" or
- "Excuse
me, can you repeat the question again?"
They
make the interviewer feel that you have not been
paying attention. Use key words the interviewer
has used and rephrase the question to ask for clarification.
You can use, for example,
- "Do
you mean...?" or
- "Do
I understand correctly that you mean...?"
Be
careful in using expressions such as
- "Sure"
- "Obviously"
- "Of
course"
- "No
problem"
- "As
you know"
They
make the interviewer feel you are conceited and
arrogant. Offer answers that are factual and modest.
You can rephrase your answer in other equally positive
ways, for example,
- "I
believe that..." or
- "I
don't see a major problem in..."
Be
careful in using expressions such as
- "To
be frank" or
- "To
be honest".
They
imply that you have not been honest in answering
previous questions. You should only use these expressions
when you want to turn something negative into something
potentially positive, for example, negotiating salary
and terms of employment or discussing your weaknesses.
When
you cannot avoid a negative answer, you should
soften the tone of the reply first, then offer
affirmation to reassure the interviewer of your
ability and eagerness for the job. For example,
- "I
do not have the answer to that question at this
moment, but my past experience shows that I
can learn fast. I believe I can acquire knowledge
of that field on the job."
End
your answers promptly when you have offered all
necessary details. Do not end by saying
- "That's
all."
You
can indicate the end of your reply by nodding your
head lightly to assure your interviewer.
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